|
"I kiss more girls now that I have morphsuits in my life"
click here to read more ›
find your size ›
|
Terms and Conditions
Delivery Times. Morphsuits.com will send all purchases within the UK by Royal Mail 1st Class post unless otherwise instructed. We commit to send purchases within 7 working days from order confirmation although we aim to send them within 2 working days.
International purchases will be shipped by the method most suitable to the destination. As with UK purchases, Morphsuits.com commits to ship within 7 working days of purchase.
Returns Policy. To return a faulty product please email a member of staff at support@morphsuits.com for return authorisation. Simply indicate the reason for your return, include your full contact information and order number if available with your return, and wrap the package securely.
IMPORTANT: PLEASE SEND RECORDED DELIVERY ONLY. The cost of the return postage will be the customers' liability. We will replace faulty products with the same product or refund back to a credit card if the product is no longer available. Please note that our returns policy is only valid for 28 days from receipt of goods.
RETURNING A NON-FAULTY ITEM. If you are not happy with any product you have ordered and received from ourselves, then you may return them to us within 7 days by RECORDED DELIVERY (as described above) for either an exchange, credit note or refund. If you choose to exchange the unwanted item for an exchange totalling higher than your original, then you will be liable to pay the difference. Postage costs do not constitute as part of the credit note.
All non-faulty returned goods will only be accepted if in the same condition as they were sent out, i.e. in original packaging with all relevant materials enclosed. Any non-faulty returns that are not received in this way will be sent back to you at your cost or held pending contact. You will be emailed regarding this status
No replacement items or credit notes can be dispatched until the returned items have been received by us
Please post returns to the following address:
3 Cavendish House
105-107 Hartington Road
London
SW8 2HB
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
|
|
